Advanced Replacement
Online request for a Return Material Authorization
Standardized processes ensure reliable and fast advanced exchange times. Over 80% of all exchanges are done within 2 days or less. A new or refurbished product is sent out immediately when you submit the request to us.
Please fill in the form below to submit your request. A fully and correctly completed RMA speeds up processing enormously, and your downtimes are minimized.
After processing your request, we will send you a confirmation explaining how to proceed. Please send the defective product to us without accessories.
For more detailed information please read the terms and conditions or contact our service desk.