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Remote device management is a combination of Bosch tools, like Remote Portal, Project Assistant and Configuration Manager, and services for secure, transparent, and cost-effective video asset management throughout the product lifecycles. From anywhere in the world, system integrators can organize and monitor device status across sites and check if they work properly and securely after they have been deployed. If there is an issue, system integrators get a notification. They can act immediately to troubleshoot the problem by accessing a camera’s web interface from the Remote Portal, or by logging in to their Remote Portal account from the Configuration Manager to interact with the devices, as if they were on site. System integrators can also receive notifications when a new firmware version is available, which they can then easily deploy to multiple devices simultaneously with one click.
In the future, remote device management will become essential to every security system’s foundation, bringing customers peace-of-mind.

Increasing connectivity in the age of IoT yields many benefits and opportunities. However, managing and maintaining many devices, sometimes across multiple dispersed sites, is challenging and costly, especially if we want to keep systems up-to-date and secure. The weakest links are, in most cases, characterized by outdated software. Software and firmware need to be kept up to date to mitigate risks caused by vulnerabilities a hacker can exploit. Regular system updates also ensure compliance with latest security requirements and developments.That is why all Bosch IP cameras support remote device management services via the Bosch cloud. System integrators can work remotely with customers to perform services such as changing configuration settings or installing firmware updates, ensuring systems meet the highest reliability standards.